Accept Payments with Stripe Connect

About 7 minIntermediate

Overview

Stripe Connect is the world's most widely used online payment processor. When your store's "Business Location" is in one of the 42 countries and regions supported by Stripe (including Hong Kong HK, Japan JP, Singapore SG, Australia AU, New Zealand NZ, Thailand TH, the United States US, Canada CA, the United Kingdom GB, and EU countries), we recommend using Stripe Connect to accept payments.

Multi-currency and Embedded Checkout: Supports multiple website currencies such as USD, HKD, JPY, EUR, GBP, SGD, KRW, and TWD. Buyers can enter their card details directly on your checkout page using the embedded Stripe Payment Element, or trigger Apple Pay, Google Pay, and Link with one click.
Instant Platform Fee Splitting (No Credit Card Required): Kanorio platform fees are automatically split by Stripe at the moment of payment, so you don't need to link a credit card to pay monthly platform fees.

Why can't sellers in Taiwan see Stripe Connect? Since Stripe does not currently support registration for Stripe settlement accounts for companies or individuals based in Taiwan (TW), Stripe Connect is automatically hidden when your business location is set to Taiwan. Instead, local payment methods are displayed (, , , ). If you have a legally registered entity and a local bank account in countries like the US (e.g., US LLC), Hong Kong, Japan, or Singapore, you can apply by setting your "Business Location" to that country before initiating the payment setup.

What You Need Before You Start

Stripe uses a standard online KYC (Know Your Customer) verification process. Please have the following ready before you apply:

Identity and Business Registration Documents: For individuals, please prepare a passport or government-issued ID that matches your business location. For businesses, please prepare your company registration number (e.g., Hong Kong BR, US EIN, Japanese Corporate Number) and identity information for the business owner/beneficial owner.
Bank Account for Payouts: Prepare a bank account located in your business region (or a region supported by Stripe for settlement currencies) where the account holder name matches the applicant/company name exactly (e.g., IBAN, Routing Number / Account Number, Bank Code, and Branch Code).
A Published and Complete Website: Ensure your website lists real products with clear pricing, public contact information, and return/refund policies.

4 Steps to Enable Stripe Connect on Kanorio

1. Initiate the Application in Payment Settings

Go to "Website Settings › Payments" in your dashboard and click "Apply for Stripe" on the Stripe card (if you haven't confirmed your business location, the system will prompt you to confirm the country where your company or individual is registered).

2. Complete Account Setup on Stripe's Official Guide

Your browser will securely redirect to the official Stripe Connect Express onboarding flow:

Follow the on-screen instructions to enter your phone number and email (if you already have a Stripe account, the system will guide you to create or link a separate Express sub-account).
Fill in your personal or company details, website URL, a brief description of your products/services, and the bank account for receiving payouts.
If you need to leave before finishing, you can always click "Continue Setup" from the Kanorio payment settings page to resume.

3. Return to Kanorio to Check Account Status

After submitting your information and being redirected back to Kanorio, the card and the "Stripe Account Information" panel will display your current verification status:

Status	Meaning and Next Steps
Active	Your credit card payments and payouts are enabled. You can start accepting payments on your checkout page immediately.
Restricted / Pending	Stripe is verifying your uploaded identity documents or requires additional information, such as proof of address. Please click "Go to Stripe Dashboard" in your panel to view pending tasks and complete the requirements.
Paused (Checkout Disabled)	Your account is active, but it is currently in the "Disabled" section of your Payment Settings (e.g., you may have manually disabled it). Drag it back to the "Visible to Buyers" section to resume accepting payments.

4. Confirm Checkout Display Order

Click "Payment Management" in the top right corner and ensure Stripe is in the "Visible to Buyers" section to start accepting payments on your live site.

What Buyers See at Checkout

Depending on your product pricing model, Stripe offers two checkout experiences:

Fixed Price Products (Embedded Checkout): Buyers stay on your website throughout the checkout process. The page embeds the Stripe Payment Element, which meets the highest PCI DSS security standards. It automatically displays Credit/Debit Cards (Visa, Mastercard, JCB, Amex, etc.), Apple Pay, Google Pay, and Stripe Link based on the buyer's device, browser, and location.
Custom Amount (Donation/Sponsorship) Products: After buyers enter an amount and click pay, they are redirected to a secure Stripe Hosted Checkout page to complete the payment. Once successful, they are automatically redirected back to your website's order status page.

Managing Balances, Payouts, and Dashboard

Click the Stripe card in "Website Settings › Payments" to enter the "Stripe Account Information" panel, where you can view:

Available and Pending Balances: Real-time synchronization of your current Stripe account funds.
Payout Schedule: Shows the frequency at which Stripe deposits funds into your bank (e.g., daily, weekly, monthly, or manual, plus the payout timing T+N days after collection).
Go to Stripe Dashboard: Click the button to generate a one-time secure login link to access your Stripe Express Dashboard, where you can view detailed payout records, adjust payout schedules, download tax reports, or handle .

Fees and Refund Rules Summary

Fee Structure: For every order, Stripe automatically deducts the official "Payment Processing Fee" (including currency conversion fees for cross-currency settlements) and the "Kanorio Platform Fee (9% / 3% / 0%)" based on your website plan. These are recorded instantly in your Kanorio order details. See for details.
Refund Policy: You can initiate a full refund or multiple partial refunds (for specific items or custom amounts) from your Kanorio "Orders" dashboard within 180 days of payment. Once a refund is processed, neither the Kanorio platform fee nor the Stripe processing fee is returned to the seller. See for details.

Frequently Asked Questions

Yes. As long as your website currency is among those supported by Stripe, buyers will pay in your website currency (e.g., USD). When Stripe deposits funds into your local bank account, it will automatically convert them to your bank account's settlement currency (e.g., HKD or JPY) based on Stripe's exchange rate, and record the settlement amount and exchange rate in your order CSV report.

This is a standard requirement for international anti-money laundering (AML) and financial regulatory compliance. When transaction volume reaches a certain threshold or the system cannot automatically verify your documents, Stripe may require you to upload a clear passport, ID card, or a utility/bank statement from the last three months as proof of address. Simply click "Go to Stripe Dashboard" and follow the prompts to upload your documents.