Promotions help you drive faster conversions with discounts. You can set up automatic discounts or provide coupon codes to specific audiences. Public product cards will display the discounted price and badges, and the system will apply the discount automatically at checkout.
Promotions are available on all plans (including Free). Only one best discount is applied per order; promotions cannot be stacked.
When creating a promotion, choose the type that best fits your goal:
| Type | How it works | Best for |
|---|---|---|
| Product Discount | Automatically applied when conditions are met | Long-term price drops, specific product promotions |
| Discount Code | Customer enters code at checkout | Social media promotions, , partner-exclusive codes |
| Volume Discount | Automatically applied when purchase quantity meets threshold | Encouraging bulk purchases, increasing average order value |
| Flash Sale | Automatically applied during a set period (including daily time slots) | Weekend flash sales, seasonal events, countdown sales |
| Order Threshold Discount | Automatically applied when order amount meets threshold | Increasing average order value, tiered discounts |
Discounts can be set as a percentage, a fixed amount, or a specific sale price. Available options depend on the type you choose and your form settings.
Go to "Marketing → Promotions" in your dashboard and click "Add Promotion."
Select from Product Discount, Coupon Code, Quantity Discount, Flash Sale, or Threshold Discount. Different types come with pre-filled common conditions, which you can adjust as needed.
SPRING20.Apply promotions to all products or specific items/categories. Add conditions based on the type, such as:
Campaign schedules are calculated based on your website's time zone settings.
Advanced settings include:
Save your settings. If enabled, automatic promotions will apply immediately to qualifying orders; coupon codes will take effect once the buyer enters the correct code at checkout.
Automatic promotions (Product Discount, Quantity Discount, Flash Sale, Threshold Discount) can be displayed on public product cards:
Coupon codes do not appear on product cards to prevent public exposure. Share the code with your target audience via social media, email, site announcements, or private messages.
Custom amount (pay-what-you-want) checkouts do not support promotions; Free plans with a fixed price of 0 will not display promotion badges.
If the discounted total is 0, the system completes the order without requiring third-party payment.
View the status and performance of each campaign in "Marketing → Promotions", where you can:
| Action | Description |
|---|---|
| Enable / Pause | Control whether a promotion can be applied |
| Archive / Unarchive | Move unused activities out of your active list; can be re-enabled after unarchiving |
| Delete | Permanently remove a promotion; existing order records remain unaffected |
You can still edit promotions with existing redemption records, but changes will not retroactively affect past order totals or snapshots.
Promotions are more than just price changes; they help you design your sales rhythm:
We recommend focusing on one clear promotion goal at a time to avoid competing messages.
Yes. Promotion features are available on all plans, including Free.
Yes, you can create and enable multiple promotions, but only the one with the highest discount amount will be applied to a single order. They do not stack.
This is by design. Coupon codes are not displayed on public product cards. Please distribute them to your target audience via social media, email, or other channels.
No. Custom amount checkouts do not support promotions. Please use a fixed-price plan with a discount instead.
No. Regardless of the number of items, only one best discount is applied per order. Automatic promotions appear directly in the cart, while coupon codes are entered at checkout. See Cart and Checkout Process.
The system creates an order with a total of 0 and completes it without requiring third-party payment.
No. Completed orders retain the price and promotion snapshot from the time of purchase.
Start times, end times, and daily active hours are calculated based on your website's time zone settings.