Promotions allow you to attract buyers with discounts to encourage faster ordering. You can set up automatic discounts or issue discount codes to specific individuals. Public product cards will display the discounted price and a label, with the discount applied automatically at checkout.
Promotion features are available for all plans, including the free plan. Only one best discount will be applied per order; multiple promotions will not stack.
When creating a promotion, first choose the type that best suits your goals:
| Type | How it Works | Best For |
|---|---|---|
| Product Discount | Automatically applied when conditions are met | Long-term price reductions, specific product sales |
| Discount Code | Buyer enters code at checkout | Social media promotion, email marketing, exclusive partner codes |
| Volume Discount | Automatically applied when a quantity threshold is met for the same product | Encourage bulk purchases, increase average order value |
| Limited-Time Sale | Automatically applied during a specific period (can include daily time slots) | Weekend flash sales, seasonal promotions, countdown sales |
| Minimum Order Discount | Automatically applied when the order total reaches a threshold | Increase average order value, offer tiered discounts for larger orders |
Discounts can be set as a percentage, a fixed amount off, or a special price. Available options depend on the type selected and form settings.
Navigate to "Store → Promotions" in your dashboard and click "Add Promotion".
Select from Product Discount, Discount Code, Volume Discount, Limited-Time Sale, or Minimum Order Discount in the type gallery. Each type pre-fills common conditions, but you can adjust discounts and scope.
SPRING20.You can apply promotions to all products or specify particular products/categories. Add conditions based on the type, such as:
Sale periods are calculated based on your website's set timezone.
Advanced settings may include:
Save your settings. If "Activate" is checked, automatic promotions meeting the conditions will apply. Discount codes become active when buyers enter the correct code at checkout.
Automatic promotions (Product Discount, Volume Discount, Limited-Time Sale, Minimum Order Discount) can display on public product cards:
Discount codes will not appear on product card labels to prevent codes from being exposed on public pages. Share codes with target buyers via social media, email, marketing widgets, or private messages.
Checkout for custom amounts (pay-what-you-want) does not apply promotions. Free plans with a fixed price of 0 will also not display promotion badges.
If the discounted amount is 0, the order will be completed using a free payment method, without requiring third-party payment.
In "Store → Promotions", you can view the status and performance of each promotion and perform the following actions:
| Action | Description |
|---|---|
| Activate/Pause | Control whether the promotion can be applied |
| Archive/Unarchive | Move inactive promotions out of the daily list; unarchive to re-enable |
| Delete | Permanently delete a promotion; past order records are unaffected |
Promotions with redemption history can still be edited, but changes will not retroactively alter past order amounts or snapshots.
Promotions aren't just about price changes; they help you design your sales rhythm:
It's recommended to focus on one clear promotion goal at a time to avoid diluting the message.
Yes. Promotion features are available for all plans, including the free plan.
Yes, you can create and activate multiple promotions, but only the one with the largest discount amount will be applied per order. Multiple discounts will not stack.
This is intentional. Discount codes are not displayed on public product cards. Please share them with target buyers via social media, email, or other channels.
No. Custom amount checkouts do not apply promotions. Please use fixed-price plans with discounts instead.
An order with a discounted amount of 0 will be created and completed using a free payment method, without requiring third-party payment.
No. Completed orders will retain the amount and promotion snapshot from the time of purchase.
The start, end, and daily time slots are calculated based on your website's set timezone.