Before making major changes, deleting a site, or handing over content, creating a website backup allows you to keep a local copy of your important data. Kanorio organizes your exportable website content into a ZIP file; a ZIP is a format that bundles multiple files into a single downloadable archive.
This backup is intended for preserving and organizing your website content; it is not a website application that can be directly deployed to another host. Since different website platforms use varying layouts and data structures, you will typically need to reorganize your content when migrating.
Switch to the site you want to back up in your dashboard and go to "Site Management" → "Advanced".
Under "Backup Website Data," check the items you wish to save, such as website content and settings, images, PDFs, audio, video, or digital product downloads.
If you are unsure what to select, we recommend keeping all content. This ensures you have a comprehensive reference for future organization, migration, or reuse.
Click "Create Backup." For smaller sites, the download of a ZIP file will usually start immediately. For larger sites, the system will prepare the backup first and display a download button in the same location once it is ready.
You can continue using the dashboard while the backup is being prepared and return later to check the progress.
Small sites typically download a single ZIP file containing the site's content and assets. If the site is large or you only selected specific content, you may see multiple downloadable files, such as website content, images, PDFs, or videos.
Please store all downloaded files in the same folder. Backups prepared in the background are available for download for 7 days; after this period, you can create a new backup.
Depending on your selections, the backup may include:
Even if the same file is used in multiple places on the site, the backup usually only keeps one copy to avoid redundant downloads.
Kanorio is a platform-hosted website service, so you don't need to maintain servers, update software, or handle daily security settings yourself. However, this doesn't mean your content is locked into Kanorio.
If your brand intends to have an engineering team redevelop the site, switch to a different framework, or try self-development methods like Vibe Coding or AI Coding, this backup can serve as a handover package for your content and assets.
Engineering teams can obtain the following from the backup:
site/website.json: Site name, brand settings, and site-wide data.site/pages.json: Content structure for each page, drafts, published content, and page SEO settings.blog/posts/*.md: Blog posts that can be read and edited directly; structured post data is also included.seo/: SEO files like Sitemap and robots.txt to help maintain existing search settings.images/ and media ZIPs: Website images, PDFs, audio, video, and other raw assets included in the backup.commerce/products.json: Structured data for products, pricing plans, and digital content (does not include orders, customers, or payment records).JSON is a common structured data format for engineers, while Markdown is a text-based format readable by standard editors. These files allow engineering teams to focus on redesigning the site and its functionality rather than manually copying text, downloading images, or guessing the content structure from the old site.
This backup is not a ready-to-deploy website application. The new site will still require the engineering team to build the frontend, interactive features, database, login, payment processing, and third-party service integrations.
If your next destination is WordPress, a WordPress-specific export format is usually more direct. If you plan to use a non-WordPress framework or build from scratch, Kanorio's structured JSON, Markdown, and raw assets are generally easier to organize and rebuild; however, they will still need to be adapted to the new site's technical requirements and will not automatically transform into a new site.
If you are doing the opposite—moving old blog posts into Kanorio—please use the "Import from other sites" feature in (by pasting the public post URL). This backup feature is for taking content out of Kanorio; the two are different.
The following data is not included in the website backup:
README.txt inside the ZIP, read the instructions first. Then, open the JSON and Markdown files in the site and blog folders to confirm that important pages, posts, and settings are present.manifest.json in the backup, you can use it as a file list to check which content is ready or if there are items that need further verification.Do not delete your site just because the ZIP has been downloaded. Please verify that the content you care about most can be opened on your computer first.
Creating and downloading backups is restricted to the site owner. Please ensure you are viewing the correct site. If you are a team member, please have the site owner create the backup or handle the transfer of site ownership first.
When there is a lot of data, the system separates different types of content so you don't have to handle excessively large files at once. Please keep all downloaded files in the same folder; each file can be downloaded individually.
Try downloading the same file again. If the backup is older than 7 days, please create a new one. If you still cannot find the content, check the manifest.json for any prompts and Contact Us with your site name, file name, and a screenshot.
Usually, no. The backup preserves your content, images, settings, and assets, but different platforms use different layouts and data structures. You can use these files as a source for organization and migration, then process them according to the new platform's import requirements.
Yes, you can hand it over to an engineering team or use it as a source of content and assets for self-development. JSON, Markdown, images, and media files can help you rebuild a new site; however, the backup is not ready-to-deploy code, and the new layout, features, database, and third-party services will still need to be created.
Website backups and store operational data are in different scopes. Please go to Orders and Customer Management to download the required CSVs or view other store data.