Kanorio

Download Website Backups (Data Export)

About 11 minBeginner

Overview

Before a major redesign, deleting your website, or handing over content, creating a website backup allows you to retain your important data. Kanorio organizes exportable website content into a ZIP file; ZIP is a format that bundles multiple files into a single downloadable archive.

This backup is suitable for storing and organizing your website content, not for running a website directly on another host. Since different website builders have varying template and data structures, you'll typically need to organize the content yourself during migration.

Before You Start

  • Only website owners can create, view, and download backups. If you're a team member, please contact the website owner for assistance.
  • If you plan to delete your website, ensure you've completed the download and verified that the files can be opened on your computer or cloud storage.
  • If you also need order, customer, billing, or payment data, download it separately from the respective backend sections; this data is not included in the website backup.

Creating a Website Backup

1. Access the Website to Back Up

In the backend, switch to the website you want to back up and navigate to "Manage Site" → "Advanced".

2. Select Content to Retain

In the "Backup Website Data" section, check the boxes for the content you wish to save, such as website content and settings, images, PDFs, audio, videos, or digital product download files.

If you're unsure which items to select, it's recommended to back up all content. This provides a more comprehensive reference for future organization, migration, or reuse.

3. Create the Backup

Click "Create Backup." Smaller websites will typically start downloading a ZIP file immediately. For larger sites, the system will prepare the backup first and then display a download button in the same location upon completion.

You can continue using the backend while the backup is being prepared and return later to check the progress.

What to Expect After Downloading

Smaller websites usually download a single ZIP file containing website content and assets. If you have a lot of data or selected only specific content, you might see several downloadable files, such as website content, images, PDFs, or videos.

Please store all downloaded files in the same folder. Backups prepared in the background can be downloaded within 7 days; after this period, you can create a new backup.

What's Included in the Backup?

Depending on your selections, the backup may include:

  • Website name, brand settings, page settings, and content for both draft and published pages.
  • Blog posts, categories, tags, and author information.
  • Website SEO files, such as Sitemap, robots.txt, and search settings.
  • Website images currently used in your content and managed by Kanorio.
  • PDFs, audio, videos, and downloadable files uploaded to the website or for digital products that are still in your website assets.
  • Product names, descriptions, pricing plans, and their content relationships; this helps identify which product each download file originally belonged to.

Even if a file is used in multiple places on your website, the backup typically retains only one copy to avoid duplication.

Planning to Develop Independently or Have an Engineering Team Rebuild Your Site?

Kanorio is a platform-hosted website service, meaning you don't need to manage hosting, update software, or handle daily security settings. However, this doesn't mean your content is confined to Kanorio.

If your brand plans to have an engineering team redevelop the site, switch to a different website framework, or explore self-development methods like Vibe Coding or AI Coding, this backup can serve as a handover package for your website content and assets.

Your engineering team can access the following from the backup:

  • site/website.json: Website name, brand settings, and overall site data.
  • site/pages.json: Content structure, drafts, published content, and SEO settings for each page.
  • blog/posts/*.md: Blog posts that can be directly read and edited, along with structured post data.
  • seo/: SEO files like Sitemap and robots.txt, facilitating the continuation of existing search settings.
  • images/ and media ZIP: Website images, PDFs, audio, videos, and other original assets included in the backup.
  • commerce/products.json: Structured data for products, pricing plans, and digital content (excluding orders, customers, or payment records).

JSON is a commonly used structured data format for engineers, while Markdown is an article format readable with a standard text editor. These files allow your engineering team to focus on redesigning the website and its features, rather than manually copying text page by page, downloading images, or deciphering content structures from the old site.

This backup is not a deployable website program. A new website will still require the engineering team to build the front-end interface, interactive features, database, login system, payment gateway, and third-party service integrations.

If your next platform is still WordPress, WordPress's dedicated export format will usually be more straightforward. If you plan to switch to a non-WordPress framework or develop independently, Kanorio's structured JSON, Markdown, and original assets are generally more convenient for organization and rebuilding; however, adjustments will still be needed based on the new website's technical requirements, and it won't automatically transform into a new site.

What's Not Included in the Backup?

The following data will not be included in the website backup:

  • Kanorio's platform code, template execution environment, or raw code for self-building websites.
  • Domain registration, DNS accounts, and other third-party service accounts.
  • Login authorizations, API keys, and passwords for Google, social media platforms, or other integrated services.
  • Orders, customers, payments, billing, and transaction records. Please download necessary store data separately from Order and Customer Management.
  • Authentication documents or other sensitive files, as well as files not managed within your website assets.

How to Check Your Backup

  1. Unzip the ZIP file on your computer, and keep the original ZIP as your backup.
  2. If there's a README.txt inside the ZIP, read it first. Then, open the JSON and Markdown files in folders like site and blog to confirm that important pages, posts, and settings are present.
  3. Open a few images, PDFs, or videos to ensure that key assets are usable.
  4. If manifest.json is included in the backup, you can use it as a file list to see what content has been prepared or if there are any items that need further verification.

Do not delete your website immediately after downloading the ZIP file. First, confirm that the content you care about most can be opened on your computer.

Tips

  • Create a backup before a major redesign, and then again after completing significant adjustments. This makes comparison and content restoration easier.
  • If you have many files, create a folder named after your website and the date to consolidate all downloaded files.
  • For important order, customer, or billing data, download it separately and don't rely solely on the website ZIP.
  • Uploaded PDFs, audio, and videos consume website storage space. To understand your quota and how to manage it, read Manage Website Storage.

Frequently Asked Questions

The ability to create and download backups is exclusive to website owners. Please ensure you are viewing the correct website. If you are a team member, ask the website owner to create the backup or to transfer ownership first.

When dealing with a large amount of data, the system separates different content types for preparation, so you don't have to handle excessively large files at once. Please save all downloaded files in the same folder; each file can be downloaded individually.

Try re-downloading the same file. If the backup is older than 7 days, please create a new backup. If you still can't find the content, check manifest.json for any clues and contact us via Contact Us, providing your website name, the filename, and a screenshot.

Generally, no. The backup can preserve your content, images, settings, and assets, but different platforms use distinct templates and data structures. You can use the files as a source for organization and migration, then process them according to the new platform's import methods.

You can provide this backup to your engineering team or use it as a source for content and assets during independent development. The JSON, Markdown, images, and media files will help you rebuild your new website. However, the backup is not directly deployable code; new layouts, features, databases, and third-party integrations will need to be recreated.

Website backups and store operational data are separate categories. Please download necessary CSV files or view other store data from Order and Customer Management.