Changing Plans and Billing Cycles

Once your website is subscribed to the Pro or Business plan, you can adjust your plan or switch from monthly to annual billing (saving about 17%) at any time to accommodate business growth or lower platform fees. Simply go to "Website Settings › Subscription Plan" and click "Change Plan"—no need to cancel and resubscribe.

When to use this:

• If your website is currently on the Free plan, please read Subscribing to a Paid Plan.
• If you want to stop automatic renewal for the next cycle and revert to the Free plan, please read .

At a Glance: Which Changes are "Upgrades (Immediate)" vs. "Downgrades (End of Cycle)"?

There are four combinations of paid plans: "Pro/Business" × "Billed Monthly/Annually." When you switch, the system automatically determines if it is an upgrade or a downgrade based on: "1. Plan tier → 2. Billing cycle length."

Key Examples of Cross-Plan and Cross-Cycle Changes:

• "Pro Annual → Business Monthly" is an upgrade (Immediate): Since Business is a higher tier than Pro, the system calculates the value of the unused days from your Pro Annual plan and applies it as a credit toward your Business monthly fee.
• "Business Monthly → Pro Annual" is a downgrade (End of Cycle): Since Pro is a lower tier than Business, the system allows you to finish your current Business month, and the switch to Pro Annual will take effect on the next billing date.

How is Billing Calculated for Upgrades? (Proration Explained)

When you upgrade, you don't need to worry about losing money for the days you've already paid for. The system automatically calculates the value of the unused days in your current cycle and deducts it from the new plan's cost:

Example A: Same-Cycle Upgrade (Pro Monthly US$10 → Business Monthly US$89)

If you upgrade from Pro Monthly to Business Monthly halfway through a 30-day cycle (Day 15):

1. Unused Pro Value: The system calculates the value of the remaining 15 days (approx. -US$5.00).
2. Business Cost: The system calculates the cost for the remaining half-month of the Business plan (approx. +US$44.50).
3. Actual Payment: US$44.50 - US$5.00 = US$39.50 (if you have a balance, it will be deducted automatically). Once paid, the Business plan's 0% platform fee, 5 custom domains, 200 GB storage, 10,000 content items (collections and blog posts), 10,000 email credits, and 15,000 AI points are activated immediately.

Example B: Monthly to Annual (Pro Monthly US$10 → Pro Annual US$100)

If you switch to Pro Annual on Day 15 of your monthly cycle:

1. New Annual Cycle: Your new renewal date will be set to 1 year from today.
2. Prorated Credit: The annual fee of US$100 is reduced by the value of the unused days in the current month (-US$5), so you only pay US$95.
3. Bundle Add-ons: If you have monthly add-ons (storage, collection items, or email credits), the confirmation window will allow you to align them to the annual plan (saving 5%) and pay for everything in one invoice.
4. Education Discount: If you are a student or faculty member and haven't used the education discount, verify your school email at the bottom of the "Change Plan" window to get 50% off (US$50) the base annual fee before the proration credit is applied.

How Do Downgrades Work? Can I Cancel Before It Takes Effect?

When you choose to downgrade (e.g., Business to Pro, or Annual to Monthly):

1. Preview Effective Date: The confirmation window will clearly show that the new plan will take effect on the end date of your current billing cycle.
2. No Change in Benefits: You will retain full access to your current plan benefits until the end of the cycle; there are no partial refunds for the current period.
3. Cancel Scheduled Downgrade: If you change your mind before the cycle ends, simply return to "Website Settings › Subscription Plan" and click "Cancel Scheduled Change" in the notification block to revert the change instantly.

5 Things to Check Before Downgrading from Business to Pro

Your website content and files will not be deleted, but the following Business-exclusive limits will be adjusted to Pro specifications on the effective date:

• Custom Domains (5 → 1): If you have more than one custom domain, confirm your primary domain under "Website Settings › Domains" before the downgrade.
• Platform Fee (0% → 3%): New orders placed on or after the effective date will be subject to the 3% Pro platform fee.
• Storage (200 GB → 10 GB) & Content Items (10,000 → 1,000): Ensure your total usage (included + add-ons) fits within the Pro limits. If you exceed these, the confirmation window will prompt you to clean up or purchase additional capacity.
• Monthly AI Points & Email Credits: Starting next month, AI points will adjust to 1,500 and email credits to 500 (your existing monthly add-on credits remain unchanged).
• Team Notifications: The limit for team notification email addresses will adjust to 3 (Webhook endpoints remain at 10). Website image watermarks are available on all plans and will remain active.

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