Team Members and Permissions

Overview

When you manage a website with partners, editors, external designers, marketing consultants, or store staff, please do not share your login email and verification code with others.

Through "Website Settings › Team" in the dashboard, you can invite each partner to join your team using their own Kanorio account and assign them appropriate roles based on their responsibilities. This not only protects your payments, billing, and customer data from unauthorized access, but all publishing, editing, and setting changes are automatically recorded in the . When a collaboration ends or a staff member leaves, you can remove their access with one click.

• Teams are managed per "single website": If you invite someone to Website A, they can only see Website A and will not see Website B under your account.
• Available on all plans: You can invite team members to collaborate on websites under any plan.

Understanding the 5 Team Roles and Permissions

When inviting members or modifying roles, a complete permission comparison table is displayed at the bottom of the panel. Kanorio has built-in 5 roles based on common team workflows:

Permission Quick Reference Table (9 Categories)

Permissions are directly linked to team notifications: Who receives new orders, form responses, or quota alerts in the "Inbox" at the bottom right of the dashboard is determined by the permissions in the table above (e.g., Owners, Admins, and Members with "Manage Store" permissions will receive new order notifications; Staff and Viewers will not). For full rules, please see .

Inviting Team Members

Only the website Owner and Admins can invite new members:

1. Go to "Website Settings › Team" in the dashboard.
2. Click the "Invite" button in the top right corner, and the invitation panel will slide out.
3. Enter the recipient's Email address and select the role to assign at the bottom (Admin, Member, Viewer, or Staff; when you select different roles, the permission table below will instantly highlight the permissions that role has).
4. Click "Invite Member" at the bottom of the panel.

What happens after sending an invitation?

• The system will send an invitation email to the recipient, and the member will appear in the team list marked with a yellow "Pending" badge.
• Once the recipient logs in to Kanorio using the same email address (whether via Google account or email verification code), the system will automatically complete the join process, and the badge will change to their official role name.
• If the recipient has not yet accepted the invitation and you realize the email address was incorrect or wish to withdraw it, you can click the "⋯" menu on the right side of that row and select "Cancel Invitation".

Changing or Removing Team Members

When team responsibilities change, projects conclude, or staff leave, Owners and Admins can adjust permissions at any time:

1. Find the member in "Website Settings › Team" and click the "⋯" menu on the right.
2. Change role: Click "Edit Role", select a new role in the right panel, and click "Save" to take effect immediately.
3. Remove from team: Click the red "Remove Member" and confirm.

• Permission revocation and notification cleanup take effect immediately: The moment a member is downgraded (e.g., from Admin to Viewer) or removed from the team, they will no longer be able to perform corresponding actions; at the same time, the system will automatically clear historical notifications in their inbox that they no longer have permission to view (when removed from the team, all notifications for that website and team email settings are cleared).

Transferring Website Ownership (Handover)

If you are a designer/agency helping a client build a website and need to hand it over, or if there is a change in company leadership, you can formally transfer the "Website Owner" status to another member.

Three conditions before transfer

1. Only the current "Owner" can initiate the transfer (Admins cannot transfer ownership).
2. The recipient must already be in the team list and have completed their login (not in "Pending" status). If they are not yet in the team, please follow the steps above to invite them and have them log in once.
3. The free website must fit into the new owner's shared space: The 200 MB for free plans is shared by all free websites under an account. After this site is transferred, it will occupy the new owner's shared space. If the total exceeds 200 MB, the system will block the transfer. Please clear space or upgrade the site to a paid plan before transferring (paid websites have independent space and are not subject to this limit).

Transfer steps

1. The current owner goes to "Website Settings › Team".
2. Find the recipient in the team list, click the "⋯" menu on the right, and select "Transfer Ownership".
3. Verify the member's name in the confirmation window and click "Transfer" to complete it immediately. The system will also send a security notification email to both parties.

What changes after the transfer is complete?

• New Owner: Immediately becomes the sole "Owner" of the website, gaining full management rights (including managing subscription billing, removing members, and deleting the website).
• Original Owner: Automatically becomes an "Admin" of the website and will not be kicked out directly. If the original owner is no longer involved in maintenance after the handover, the new owner can remove them from the team list (or adjust them to Viewer).
• Reminder to check billing and payments: Transferring website ownership does not automatically change the linked store payment account to someone else's bank account. If the website has a linked subscription credit card, the new owner should update the payment card in .

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