When you want to temporarily hide your website from visitors, hand it over to a team member, or permanently remove it, Kanorio provides secure options to manage your site.
Since it is easy to confuse "unpublishing," "canceling a subscription," and "deleting a website," please refer to the table below to choose the right action for your needs:
| Your current need | What to do? | Where to manage? |
|---|---|---|
| Updating your site and don't want visitors to see it half-finished | No need to take it offline! Simply edit your site directly. Your live site will remain unchanged until you hit "Publish" (see ). | Edit Website |
| Want to hide a specific page temporarily (e.g., coming soon, expired event) | Instead of taking the whole site offline, just set that specific page to "Hidden" (see ). | Edit Website › Pages |
| Seasonal event ended or business paused, want to close the site temporarily and reopen later | Choose Take site offline: Visitors won't see your content, but all designs and images are fully preserved in the backend. You can bring it back online with one click anytime. | Site Settings › Site Management |
| I'm no longer managing this site and want to hand it over to a team member or client | Choose Transfer ownership: Transfer ownership to the other party without affecting site operations. | Site Settings › Team |
| Definitely don't need this site anymore |
Unpublishing is ideal for seasonal events, temporary store closures, or when you want to take your site offline while keeping all your backend data intact.
To prevent team members from accidentally taking a live site offline, only the website "Owner" can perform this action:
/robots.txt to Disallow: /, preventing search engines from crawling your site.When you are ready to make your site public again:
If your site was taken down for violating content policies: If your site was removed by an administrator for potential policy violations (e.g., fraud, copyright infringement, or prohibited items), you will see a "Website taken down" notice in the dashboard and cannot republish it yourself. If you believe this is a mistake, please contact us via to file an appeal.
If you are finished with a brand or simply want to clean up a test site, you can use the "Delete Website" option. To prevent accidental data loss, Kanorio uses a two-stage safety mechanism: "Archive for 60 days (recoverable at any time) → Permanent removal after 60 days."
Before deleting, please back up any data you wish to keep:
Only the website "Owner" can perform this action:
xxx.kanorio.com free URL is reserved for you.If you change your mind within the 60-day window, you can restore your site:
Once the 60-day archive period ends, the system will perform an irreversible permanent cleanup:
xxx.kanorio.com free URL.Deleting a website is not the same as canceling or returning a domain name.
If the website is still active but you are changing roles, adjusting partnerships, or handing a site over to a client, do not delete the site; transfer the "Owner" role instead:
⋯) menu next to their name and select "Transfer Ownership", then confirm.| Comparison | Take site offline | Delete site (within 60-day archive) | After 60 days (permanently cleared) |
|---|---|---|---|
| What will visitors see? | Shows "Site not public" screen | Site inaccessible | Site inaccessible |
| Backend content, images, and settings | Fully preserved, editable | Preserved for 60 days (must restore to edit) | Permanently cleared, cannot be recovered |
| Can I restore it? | Click "Bring site online" anytime | Click "Restore site" within 60 days | Cannot be recovered |
| Paid plan (Pro/Business) | Will not cancel automatically (billing continues, manual cancellation required) | Set to cancel at end of current term (no further billing) | Terminated |
| Custom domain binding | Preserved (edge resources released after 60 days offline, auto-restored upon going live) | Service paused | Permanently unbound (does not cancel domain registration renewal) |
No. During the unpublished period, your custom domain and free subdomain remain bound to your site. No one else can bind the same domain on Kanorio.
These dangerous actions are strictly limited to the "Owner" of the site. If your role is "Admin" or any custom role, these buttons will be disabled. Please contact the website owner.
When you delete a site, the system sets your subscription to "Cancel at the end of the current billing cycle," ensuring no future charges. Fees already paid for the current cycle are not prorated or refunded (see Canceling and Refunds). If you restore the site before the cycle ends, your subscription will be reactivated.
No. "Website Settings › Management" only deletes a single website. To request the deletion of your entire Kanorio account and personal data, please see Account Management and Data Processing.
| Choose Delete site: The system will archive it for 60 days in case you change your mind. After 60 days, all content will be permanently cleared. |
| Site Settings › Site Management |
Free xxx.kanorio.com name |
| Reserved for you |
| Reserved for you for 60 days |
| Released (available for other sites) |