If you see browser warnings, receive unexpected login codes, or suspect your website content has been tampered with, do not rush to delete data or share sensitive information with anyone. Preserving evidence, securing your login methods, and reporting through the correct channels will help resolve the issue faster.
This page provides initial steps for common security scenarios. If you are in immediate physical danger or involved in an ongoing crime, please contact your local emergency services or law enforcement authorities first.
If you did not attempt to log in but received a Kanorio email verification code or login link, someone might be trying to access your account using your email address. This does not necessarily mean they have succeeded, but you should take action immediately:
If your browser displays "Not Secure," Google search results show a suspicious warning, or visitors cannot access your custom domain, first identify the situation:
When encountering Google warnings, we recommend:
Google manages these warnings and reviews; Kanorio cannot guarantee the removal time or outcome.
If you see unfamiliar text, links, products, or team members:
If you receive a content review notification from Kanorio or find your site restricted due to potential violations, read the notification carefully and save the screen. Do not repeatedly submit the same report, create alternative sites, or remove all evidence in an attempt to restore the site immediately.
We recommend:
If you find other Kanorio websites involved in fraud, impersonation, infringement, or malware, please use instead of general support messages.
Scammers may impersonate the platform, payment providers, or partners to request login codes, full card numbers, CVCs, recovery codes, or bank passwords. Remember:
If you are a security researcher and discover a vulnerability that may affect Kanorio services, please email security@kanorio.com.
Please provide the affected URL or feature, reproduction steps, potential impact, and necessary screenshots. Do not access other users' data, perform destructive tests, launch high-volume requests, or publicly disclose unpatched issues. This allows our team to investigate and resolve the issue without increasing risk.
For general account, billing, domain, or website content issues, please use .
Not necessarily. Warnings can be related to domain reputation, external content, or Google's assessment. Please save the warning screen, check recent changes, and use Google Search Console and support to clarify.
If another site uses your content without authorization, keep records of their URL, your original content, and timestamps, and follow applicable laws or platform reporting procedures. If you find impersonation or infringement on Kanorio, please use Report Inappropriate Content.
Yes, but please do not include login codes, full card numbers, CVCs, recovery codes, or other sensitive data. Providing the sender, subject, timestamp, and screenshots of suspicious links is sufficient.
Response times vary based on the nature of the issue, the completeness of evidence, and whether coordination with third-party providers is required. Please provide clear timestamps, URLs, and screenshots, and avoid submitting duplicate cases.