Create and Manage Products
Products are the digital content or sponsorship tiers you deliver to buyers. In Kanorio, you can create product names, descriptions, cover images, pricing tiers, and content that can be downloaded or read online.
Kanorio's online store is currently suitable for selling digital content and accepting sponsorships. It does not support physical product inventory, shipping fees, logistics, or multi-item shopping carts. If you intend to sell physical goods, please use a dedicated e-commerce service for physical products.
Three Things to Decide Before Creating a Product
- What will the buyer receive? For example, a PDF ebook, an audio file, video content, or a thank-you message after sponsoring.
- How will you charge? Will it be a fixed price, different tiers, or will supporters be able to enter any amount?
- Which buyers can access which content? You can assign content to all tiers or only to specific ones.
Creating Your First Product
1. Access Product Management
Navigate to "Store → Products" in your dashboard and click "Add Product."
2. Fill in Basic Information
Enter the product name, description, and upload a cover image. The name should clearly indicate what the buyer is purchasing at a glance. The description should ideally include the content format, target audience, delivery method, and refund policy.
For example, instead of just "Photography Tutorial," write "Mobile Portrait Photography PDF Guide: 20 Exercises on Lighting and Composition."
3. Create Fixed Price Tiers
Tiers represent different pricing or content bundles for the same product, such as "Basic" and "Premium." Each fixed price tier requires:
- A tier name.
- At least one currency and price.
- Whether it's displayed on the sales page.
- The purchase limit per buyer. Leave blank for unlimited.
If the product doesn't have custom amounts enabled, at least one published fixed price tier is required.
4. Enable Custom Amounts (Optional)
Custom amounts are suitable for sponsorships, tips, or flexible support. When enabled, buyers can enter an amount in your allowed currencies. Custom amounts will always go through the payment process and cannot be set to 0.
5. Upload and Configure Digital Content
You can add files, audio, or video content, setting titles, descriptions, order, and download permissions. Each content item can also be assigned to specific tiers to prevent basic tier buyers from accessing premium content.
The maximum file size for digital products depends on your website plan: 100 MB for the Free plan, and 500 MB for Kanorio Pro and Kanorio Business.
6. Save and Publish to Your Page
After saving, you'll get an option to add the product to a page. Products don't automatically appear on your public website; you need to place them within a product sales module.
Read: Add Products to Your Website
Fixed Price vs. Custom Amount: Which to Choose?
| Pricing Method | Best For | Buyer Experience |
|---|---|---|
| Fixed Price Tiers | Ebooks, tutorials, resource packs, different content levels | Select a tier, then checkout |
| Custom Amount | Sponsorships, tips, flexible support | Enter support amount, then checkout |
How Multi-Currency Pricing Works
Each tier can have prices set in multiple currencies. During checkout, the system prioritizes a price matching the buyer's requested currency. If an exact match isn't found, it uses your primary set price.
Only set currencies that your chosen payment provider supports. For example, Kanorio's PAYUNi checkout currently only supports New Taiwan Dollars (TWD).
Product Status
| Status | Description |
|---|---|
| Active | The product can be purchased by new buyers through the sales module. |
| Archived | New purchases are stopped; existing access for previously purchased items is not automatically revoked. |
Before archiving, it's recommended to update the sales page description or remove the product sales module to prevent visitors from seeing unavailable purchase options.
Frequently Asked Questions
Yes. You can complete the product, pricing, and content setup first. However, checkout payments will only be functional after your payment account is activated.
No. Kanorio does not currently support inventory deduction, shipping fee calculation, or logistics settings. It is only suitable for digital content and sponsorships.
Yes. New orders will use the updated price. Completed orders will retain the tier and price recorded at the time of purchase.
Yes. Archiving only stops new purchases. If you need to revoke access for a specific buyer, you must do so manually within that order.
You can create multiple tiers based on your content and pricing needs. Ensure that each tier's name, accessible content, and price are clearly differentiated to avoid buyer confusion.