Frequently Asked Questions

Published Kanorio websites are delivered to visitors via Cloudflare's global network. You don't need to rent your own hosting or set up HTTPS; HTTPS is a mechanism that encrypts data transfer between browsers and websites, typically indicated by a lock icon in the address bar.

Kanorio does not insert third-party advertisements into your website. Public websites on the free plan may display Kanorio branding. To remove branding or access other advanced benefits, please review Choose the Right Plan.

You can build brand official websites, portfolios, service introduction pages, event pages, blogs, and websites that sell digital products or accept sponsorships. Kanorio's current store features primarily focus on digital products and sponsorships. Please read Getting Started with the Store first to confirm if it meets your sales needs.

You can manage Kanorio using 6 interface languages. When creating a website, AI can generate website content in over 60 languages. The interface language and website content language are distinct. For example, you can operate the backend in Traditional Chinese while creating a website with English content.

Yes. You can select the website you wish to manage from the website switcher in the Overview tab of the backend. Each website can have its content, domain, and plan managed independently.

Yes. The website owner can invite someone to join the team in the Overview tab of the backend before transferring ownership to an existing member. After the transfer, the original owner will become an administrator.

No. Upgrading will not delete existing content. If you downgrade to the free plan, your public website will be displayed according to the free plan's limitations: only the homepage can be public, and a maximum of 10 visible modules will be shown. Content exceeding these limits will be retained in the backend and can be accessed again after upgrading.

Referral code discounts only apply when you choose monthly payments for your first upgrade to a paid plan. Annual payments already include a long-term discount, so referral discounts cannot be stacked. If a referral relationship is established, the referrer will still receive commissions according to the rules. Please see Refer a Friend Program.

Yes. SEO is the practice of helping search engines understand and index your website. Kanorio provides settings for page titles, descriptions, sitemaps, and other basic configurations. However, search rankings ultimately depend on content quality, competition, and search engine algorithms. Please see Complete SEO Settings.

Yes. Google Analytics is an analytics tool for understanding visitor behavior, and Meta Pixel is commonly used for tracking ad performance. These third-party tracking tools can be configured in the backend, but be mindful of visitor privacy and cookie consent. Please see Third-Party Tracking Settings and Cookie Consent Banner.

Yes. You can manage AI crawlers in the backend. Crawlers are programs that automatically read the content of public web pages. Settings via robots.txt will inform AI crawlers that support this rule whether they can access the website. Please see AI Crawler Management.

Yes. You can export your website data as a ZIP backup, which includes pages, SEO settings, blog data, and website images. This is a content backup and does not automatically convert your website's design into a format that can be directly imported into other platforms. Please see Account Management and Data Handling.

Account deletion currently requires submitting a request through customer support. To protect data security, we may need to verify your identity. Requests will be processed in accordance with our privacy policy and applicable laws. Please export any website data you wish to keep before submitting your request. Read Account Management and Data Handling.