Frequently Asked Questions About Data Analytics
This article compiles the most common questions encountered when using website data. If your question is about how to interpret a specific metric, please read the corresponding overview or page performance article first. If your public website cannot be accessed, please refer to the system status and troubleshooting guide.
You can directly open "Data Analytics" to view current reports.
Frequently Asked Questions
Yes. Built-in data analytics is available on all plans. New and returning visitors, third-party tracking, and cookie consent banners require Kanorio Pro or Business.
Tracking time, cookie consent, blocking tools, session rules, and time zones can vary between different tools. Choose one tool as your long-term comparison baseline and don't expect every number to match exactly.
No. Kanorio only tracks published public websites; editor previews and drafts are not included in public website reports.
The last 24 hours use near real-time raw events, while longer periods use aggregated daily reports. The data update methods and metrics differ slightly between the two. Please use the same date range for trend comparisons.
Possibly. If you access the website via a public URL, the system may record this activity. When testing, try to avoid refreshing repeatedly and don't judge performance based on very low traffic.
Please ensure your plan is Kanorio Pro or Business and that you have enabled the cookie consent banner in "Martech → Floating Widgets". Even with the settings in place, visitors who decline analytics cookies will not be reliably categorized.
Bounce rate is the percentage of visitors who enter from a page and leave without viewing any other pages. There is no universal standard for all websites; please consider it alongside page goals, average time on page, and button clicks.
Kanorio processes IP data required for built-in analytics in an anonymized manner. If you enable Google, Meta, or other third-party tracking yourself, you are responsible for understanding and complying with their respective data processing practices.
Yes. The data analytics interface is mobile-friendly, but complex charts and page comparisons are generally easier to read on larger screens.