This article consolidates the most common questions encountered when using website data. If your question is about how to view a specific metric, please read the corresponding overview or page performance article first. If a public website cannot be opened, please refer to System Status and Troubleshooting.
You can directly access "Data Analytics" when you need to view current reports.
Yes. Built-in data analytics is available on all plans. However, New vs. Returning Visitors, Third-Party Tracking, and Cookie Consent Banners require Kanorio Pro or Business.
Tracking time, cookie consent, blocking tools, session rules, and time zones can vary between different tools. Choose one tool as your long-term benchmark for comparison; don't expect every number to match exactly.
No. Kanorio only tracks published, public websites. Editor previews and drafts are not included in public website reports.
The last 24 hours use near real-time raw events, while longer periods use aggregated daily reports. The data update methods and metrics differ slightly between the two. Please use the same date range for trend comparisons.
Possibly. If you access the website using a public URL, the system may record this activity. When testing, try to avoid refreshing repeatedly and don't judge performance based on very low traffic.
Ensure your plan is Kanorio Pro or Business and that you have enabled the Cookie Consent Banner in "Ad Placement Settings → Floating Widgets". Even with settings complete, visitors who decline analytics cookies will not be reliably categorized.
Bounce rate is the percentage of visitors who enter from a page and leave without interacting further. There's no universal standard for all websites; consider it alongside page goals, average time on page, and button clicks.
Kanorio processes IP data for built-in analytics in an anonymized manner. If you enable Google, Meta, or other third-party tracking yourself, you are responsible for understanding and complying with their respective data processing practices.
Yes. The data analytics interface is mobile-friendly, but complex charts and page comparisons are generally easier to read on larger screens.
