DNS Configuration Check
Last updated 49 days ago
What are you looking for?
After binding your custom domain, Kanorio automatically checks if the DNS settings correctly point to our servers.
How to Check
In the backend "Publish" or "Domain Settings" section, find the "DNS Configuration Check" feature. The system will verify if your CNAME or A records correctly point to the Kanorio designated address (e.g., tag.kanorio.com).
After Passing the Check
If the check passes, it means the DNS is configured correctly. The system will then automatically provision an SSL certificate, which usually takes a few minutes to a few hours. Once completed, your custom domain will be accessible securely via HTTPS.
Why Wait After Configuration?
A domain's DNS (Domain Name System) translates a website address into an IP address, allowing browsers to connect correctly. When you add or modify records with your domain provider, name servers worldwide need time to synchronize this update. This process is called DNS propagation.
- Most cases: Takes effect within minutes to a few hours.
- Rare cases: Can take up to 24 to 48 hours.
- If temporarily inaccessible, the SSL certificate might be provisioning. Please try again later.
After making DNS changes, it's recommended to wait 10 to 30 minutes before performing the check. If the initial check fails, you can retry every few hours.
Frequently Asked Questions
Possible reasons include: DNS records not yet active (requiring propagation time), incorrect Host or Target entry, or CAA records restricting certificate issuance. Please ensure your DNS settings align with Kanorio's backend instructions.
The SSL certificate may be provisioning; please wait a few minutes to a few hours. If access remains unavailable after 48 hours, check your DNS records at whatsmydns.net and seek assistance via Contact Us.