This page covers the most frequently asked questions from new users. If a specific answer requires detailed steps, we have included links to the relevant guides.
Kanorio is an AI-powered website builder. Simply provide your brand name, services, images, and contact details, and the AI will generate a draft for you. You can then modify text, images, modules, and layouts in the editor—no coding required.
It is perfect for anyone looking to build a brand website, portfolio, service page, or small shop, including entrepreneurs, freelancers, business owners, consultants, designers, and small teams. If you prefer not to start from a blank page and aren't familiar with coding, Kanorio is the right tool for you.
Yes. The Kanorio interface supports Traditional Chinese (Taiwan), Traditional Chinese (Hong Kong), Simplified Chinese, English, Japanese, and Korean. For website content, our AI supports over 60 languages and regional variants.
Yes. Interface language and website content language are set independently. You can keep your interface in your preferred language while selecting English, Japanese, or any other supported language for your AI-generated website content.
Yes. You can log in, edit your site, and view previews on your phone, tablet, or computer. While a larger screen is helpful for organizing large amounts of text or images, basic editing and publishing can be done on mobile devices.
Yes. The Free plan does not require a credit card. You can create a website, use the AI builder, access the editor, and publish your homepage using a free Kanorio subdomain.
The Free plan allows for up to 10 content modules and 1 homepage, and does not support custom domains. If you need multiple pages, a custom domain, a blog, or advanced marketing features, please upgrade to Pro or Business.
No, the Free plan is a permanent entry-level plan, not a short-term trial. Available features are based on current plan benefits. If you need more public pages or store features, you can upgrade anytime from your billing page.
It depends on whether you have your brand name, images, logo, service descriptions, and contact links ready. Starting with an AI-generated draft is much faster than building from scratch, and you can refine the details in the editor at your own pace.
We recommend having your brand name, a short tagline, and at least one service image ready. If you have a cover image, logo, brand colors, social media links, or booking URLs, have those ready as well—the AI will use them to create a more tailored result.
A brand website is Kanorio's core feature, designed for showcasing services, portfolios, and contact info. A link-in-bio tool is a simplified entry point for when you only need a single page for social or booking links. Both are part of the same site: you can select "Brand Website + Link-in-Bio" when creating your site, or add a link-in-bio page to your brand site later. See Using the Link-in-Bio Tool.
Simply edit it directly in the editor. You can swap text, images, buttons, and reorder modules without starting over. Treat the AI result as a first draft and refine it to match your brand voice and actual services.
Usually, this means a required field is missing. Step 1 requires content language, brand name, and tagline; Step 2 requires at least one service image; Step 3 requires brand colors, a cover image, and a logo or icon; Step 4 requires at least one complete action button.
Yes. You can manage multiple websites under one account. Each site has its own content, public URL, and plan benefits, making it ideal for managing a personal portfolio and a brand site simultaneously.
No. You can log in using your Google account or by receiving a 6-digit one-time code via email. This passwordless login means you don't need to remember an extra Kanorio password.
Check your spam, promotions folder, or company email filters, and ensure your email address is spelled correctly. Please request a new code and use the latest one received; older codes may have expired.
Some social media apps use embedded browsers that restrict the state required for Google login. Please use email verification instead, or select "Open in browser" to log in via standard browsers like Safari or Chrome.
If both methods use the same email address, the system will link them to the same Kanorio account. Your website and subscription data will remain intact regardless of the login method used.
Click "Publish" in the editor. The first time, you will be prompted to set a free subdomain, such as yourbrand.kanorio.com. Once published, simply copy the URL and share it. See Publishing Your First Website.
Yes, you can adjust your subdomain in the publishing settings or bind a custom domain if your plan allows. Note that changing your URL may break existing links you have shared, so please consider the impact before making changes.
Yes. Taking your site offline stops it from being publicly visible, but it does not delete your content in the editor. You can republish it whenever you're ready. For permanent deletion, see Unpublishing or Deleting Your Site.
Upgrade when you need a custom domain, multiple public pages, a blog, third-party tracking, marketing components, more AI credits, or lower store transaction fees. If you only need a simple homepage, the Free plan is usually enough to get started.
If you make sales through your Kanorio store, the platform charges a fee based on your plan: 9% for Free, 3% for Pro, and 0% for Business. This is the Kanorio platform fee; payment providers may still charge their own processing fees according to their rules.
AI credits are used for generating pages, modules, and AI writing features. Credits on the Free plan are lifetime credits, while Pro and Business credits reset every billing cycle. Manual editing of text and images does not consume AI credits.
You can enable two-factor authentication (2FA) in your account settings. Once enabled, logging in will require a code from your authenticator app in addition to your Google or email verification. Please be sure to save your backup codes securely.
After logging into Kanorio, use the support button in the bottom-right corner of the dashboard. Please include the page you are on, any error messages, and the steps you have already tried, which helps us diagnose the issue faster.
