Kanorio

Terms of Service

Please read these Terms of Service carefully before using Kanorio. By using our Services, you agree to these Terms.

Last updated: July 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you and Kanorio, Inc. ("Kanorio," "we," "us," or "our"), a Delaware corporation located at 1111B S Governors Ave STE 42363, Dover, DE 19904, United States. They govern your access to and use of our AI-assisted website building platform and related services (the "Services").

By accessing or using the Services, you agree to be bound by these Terms, our Content Guidelines, Privacy Policy, and Cookie Policy. The Content Guidelines are incorporated into these Terms by reference and form part of the agreement between you and Kanorio. If you do not agree, do not access or use the Services. You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of an entity, you represent that you are authorized to bind that entity, and "you" refers to that entity.

2. Description of Services

Kanorio provides the following Services:

  • AI website builder: an AI-assisted SaaS platform that helps brands create professional websites.
  • Module and template library: pre-designed website modules and layouts for a range of industries.
  • AI-assisted creation flow: a step-by-step flow with AI assistance for taglines, service content, visual design, and calls to action, with draft saving and publishing.
  • Subscription and website management: plan subscriptions, publishing, editing, and related support services.
  • Website hosting and publishing: publication on Kanorio subdomains and, where supported, custom domains, with user-controlled site identity and branding settings.

We may modify, suspend, or discontinue any part of the Services at any time. We will use reasonable efforts to provide notice of material changes where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation, except as required by law.

Hosting and Site Configuration

Some Services allow you to publish a website on a Kanorio subdomain or connect a custom domain and configure site identity and branding settings. A Kanorio subdomain or other hostname assigned by Kanorio is provided as a revocable, non-exclusive permission to use that hostname while you are authorized to use the Services; it does not transfer ownership or any other property interest in the hostname.

We may refuse, require changes to, suspend, disable, or reclaim a Kanorio subdomain or other hostname assigned by us, and may suspend or disable a custom-domain connection, where reasonably necessary to protect the Services, comply with law, respond to abuse, or enforce these Terms or the Content Guidelines. User-controlled site identity and branding do not imply endorsement by Kanorio. The detailed rules for these settings are in the Content Guidelines, including the Site Identity section.

3. Service Availability, Maintenance, and Data Portability

We may use commercially reasonable efforts to monitor, maintain, and restore the Services. However, except where we expressly agree otherwise in a separate written Service Level Agreement ("SLA"), we do not promise or guarantee any particular uptime percentage, availability level, continuity, timely restoration, or error-free operation. Your use of the Services remains subject to the Disclaimer of Warranties and Limitation of Liability below.

We provide a public status page at https://status.kanorio.com. The Status Page is an informational resource for known incidents and maintenance. It is not an SLA, does not create a guarantee or a general notice obligation, and may not be complete, current, or reflect every issue or each user's individual experience.

We may perform scheduled maintenance and will use reasonable efforts to provide advance notice where practicable. We may perform emergency maintenance without advance notice when reasonably necessary to address a security incident, prevent greater harm, comply with law, or protect the Services, users, or third parties.

To the maximum extent permitted by law, delays, interruptions, unavailability, or degradation resulting from scheduled or emergency maintenance; third-party services, APIs, hosting providers, payment providers, or registrars; Internet, telecommunications, DNS, or other network conditions; your content, code, settings, integrations, or custom-domain configuration; abuse, attacks, or other activity by users or third parties; beta, preview, or experimental features; events described in the Force Majeure provision; or other circumstances outside our reasonable control will not by themselves constitute a breach by Kanorio or entitle you to an automatic refund, credit, service credit, or other compensation.

Website owners may use the data export functionality available in the Dashboard. For the current scope and instructions, see our data export guide. Exports may be delivered synchronously or as background jobs, split into multiple files or artifacts, and subject to size, capacity, rate, security, and other technical limits. Background export artifacts are currently available for seven (7) days; after an artifact expires, you may create a new export.

The export functionality is a site-content portability tool, not a complete account backup, disaster-recovery service, or backup service. Depending on the export type and the applicable documentation, an export may include website content and settings, pages, blog content, SEO data, website images and media, digital product files, and related site assets. It does not include orders, customers, payment or billing data, KYC or other sensitive identity documents, third-party login authorizations, domain-registration data, the platform's execution environment, or other items identified as excluded in the data export guide.

You are responsible for maintaining copies of important content and data that you may need. We do not promise any recovery point objective (RPO), recovery time objective (RTO), specified restoration point, complete restoration, or prevention of all data loss. The availability of an export feature does not create a guarantee that every item can be exported, preserved, or restored.

Unless a separate written SLA expressly applies, we do not promise automatic refunds, credits, or service credits for suspension, interruption, degradation, or unavailability. If a written SLA applies, any service credits expressly provided by that SLA are your sole and exclusive remedy for the availability failure covered by that SLA, subject to the terms and limits of that SLA.

4. User Accounts

Certain features require you to create an account. When you register, you agree to:

  • Provide accurate, complete, and current information.
  • Maintain and promptly update your account information.
  • Keep your credentials confidential and secure.
  • Be responsible for all activity under your account.
  • Notify us immediately of any unauthorized use of your account.

We may suspend or terminate your account if you breach these Terms or for other lawful reasons, as described in the Termination section.

5. Acceptable Use

You may use the Services only for lawful purposes and in compliance with these Terms, the Content Guidelines, and all applicable laws and regulations.

The Content Guidelines set out the detailed rules for content, conduct, and Site Configuration. You must not use the Services in a way that violates those rules or interferes with the Services or another user's access to them.

6. Prohibited Content

You must not use the Services to create, host, transmit, or display content or conduct prohibited by the Content Guidelines, applicable law, or these Terms. The Content Guidelines provide the detailed rules and examples for prohibited content and conduct and are incorporated into these Terms by reference.

We may remove or disable access to violating content and take other actions described in these Terms and the Content Guidelines.

7. Intellectual Property

All content in the Services, including but not limited to text, graphics, logos, icons, images, audio, video, software, and code, is owned by Kanorio or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the rights expressly granted to you, we reserve all rights in the Services.

You retain ownership of the content you submit. When you submit content (such as feedback, comments, or uploaded files), you grant us:

  • A worldwide, non-exclusive, royalty-free license.
  • The right to host, use, copy, modify, adapt, distribute, and publicly display such content as necessary to operate and provide the Services.

You represent and warrant that you have all necessary rights in the content you submit and that it does not infringe any third-party rights.

8. Copyright Complaints (DMCA)

We respect the intellectual property rights of others and respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA). If you believe content on the Services infringes your copyright, please send a written notice to our designated agent that includes:

  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing and its location (such as a URL).
  • Your contact information, including name, address, telephone number, and email address.
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on its behalf.

Send copyright notices to our designated agent at support@kanorio.com, or by mail to Kanorio, Inc., 1111B S Governors Ave STE 42363, Dover, DE 19904, United States. We may remove or disable access to allegedly infringing material and will terminate the accounts of repeat infringers in appropriate circumstances.

For trademark, impersonation, or brand-identity complaints, please use our report page as described in the Content Guidelines.

9. Payment, Subscriptions, and Auto-Renewal

Certain Services require payment. Fees are displayed at the time of purchase and are processed by our third-party payment processor (Stripe). By purchasing a paid plan, you agree to:

  • Authorize us and our payment processor to charge your provided payment method.
  • Provide accurate and current billing information.
  • Pay all applicable fees and taxes at the prices then in effect.

Paid subscriptions renew automatically. Unless you cancel before the end of the current billing period, your subscription will automatically renew for a successive period of the same length, and we will charge your payment method the then-current renewal fee. The renewal price may differ from your initial price (for example, where the first term was offered at a promotional rate).

You may cancel auto-renewal at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until then. Except where required by law, all fees are non-refundable, and canceling does not entitle you to a refund for the current period. This includes, without limitation, fees paid for any period during which your account is suspended or terminated for a breach of these Terms, our Content Guidelines, or any Acceptable Use restrictions.

10. E-Commerce Features and Merchant Responsibilities

The Services include e-commerce tools that allow you to list products, accept payments, and display sales-related information on websites you build with Kanorio ("E-Commerce Features"). Your use of E-Commerce Features is subject to the following additional terms:

  • Custom Historical Sales. You may input historical sales data from other platforms. You represent and warrant that any such data you provide is truthful, accurate, and based on actual past transactions. You are solely responsible for the accuracy of this data.
  • Displayed Metrics. Product sales counts displayed on your website may combine historical data you provide with transaction data recorded on the Kanorio platform. These figures are approximate and for informational purposes.
  • Compliance. You agree to comply with all applicable consumer protection, advertising, and e-commerce laws in every jurisdiction where your products are offered. You shall not use E-Commerce Features to deceive or mislead consumers.
  • Enforcement. We reserve the right to remove, reset, or restrict any sales data or product listing that we reasonably believe is inaccurate, misleading, or in violation of these Terms or applicable law, without prior notice.
  • Indemnification. You agree to indemnify and hold Kanorio harmless from any claims, damages, or liabilities arising from your use of E-Commerce Features, including but not limited to claims related to inaccurate or misleading sales data, product descriptions, or pricing.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. We specifically disclaim all implied warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose.
  • That defects or errors will be corrected.
  • That the Services will be uninterrupted, timely, secure, or error-free.
  • The accuracy, completeness, or reliability of the Services or any content.

The Services may contain third-party content or links to third-party sites. We are not responsible for, and do not endorse or guarantee, such content or sites.

12. Limitation of Liability

To the maximum extent permitted by law, Kanorio and its officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, exemplary, or punitive damages.
  • Any loss of profits, revenue, data, goodwill, or other intangible losses.
  • Any damage arising from unauthorized access to or use of our systems or your data.
  • Any damage arising from your use of, or inability to use, the Services.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Services or these Terms shall not exceed the greater of (a) the amount you paid us for the Services in the twelve (12) months before the event giving rise to the liability, or (b) one hundred U.S. dollars (US$100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Kanorio and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Content you submit or publish through the Services.
  • Your infringement or violation of any third-party right.
  • Your breach of these Terms.
  • Your use of the Services.

14. Termination

You may stop using the Services at any time.

We may suspend or terminate your access at any time, with or without notice, including where:

  • Required by law or regulation.
  • We decide to discontinue the Services.
  • You have not used the Services for an extended period.
  • You breach these Terms.

Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

Where we suspend or terminate your account due to a breach of these Terms, a violation of our Content Guidelines, or any other prohibited conduct, you will not be entitled to any refund — including any prorated or partial refund — of fees already paid. Any outstanding fees remain due and payable.

Following a suspension or termination for cause, you may continue to access your account dashboard and export your content for a reasonable period, unless we are legally required to restrict access or preserve data. We do not delete your content solely as a result of a takedown; however, we reserve the right to remove specific content that violates these Terms or applicable law.

If you believe your account was suspended or terminated in error, you may contact us through the support channel available in your account dashboard. We will review your request and respond within a reasonable timeframe. Filing an appeal does not entitle you to continued access to the Services during the review period.

15. Governing Law

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles, and, where applicable, by the U.S. Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

Informal Resolution

Before initiating arbitration, you agree to first try to resolve the dispute informally by contacting us at support@kanorio.com. We will attempt to resolve the dispute through good-faith negotiation for at least sixty (60) days before either party may commence arbitration.

Binding Arbitration

If we cannot resolve a dispute informally, you and Kanorio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, except as provided below. The arbitration will be conducted in the English language, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action and Jury Trial Waiver

You and Kanorio agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding. You and Kanorio waive any right to a jury trial.

Exceptions

Either party may bring an individual claim in small-claims court if it qualifies. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misuse of intellectual property or confidential information.

30-Day Right to Opt Out

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice to support@kanorio.com with your name, account details, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and you and Kanorio consent to the exclusive jurisdiction and venue of those courts.

17. General Provisions

These Terms, together with our Content Guidelines, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

Force Majeure

Neither party will be liable for any failure or delay in performing an obligation under these Terms (other than payment obligations that accrued before the event) to the extent caused by an event beyond that party's reasonable control, including widespread Internet or infrastructure failures, natural disasters, fire, flood, severe weather, war, terrorism, epidemics or pandemics, labor disputes, government orders, or large-scale cybersecurity incidents. Kanorio will use commercially reasonable efforts to resume affected Services when practicable. This provision does not expand any warranty, SLA, refund, credit, or other remedy, and does not limit any right or liability that cannot be limited under applicable law.

We may modify these Terms at any time. For material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms or our rights and obligations at any time without restriction.

18. Contact Us

If you have any questions about these Terms, please contact us:

We will respond to your inquiry within a reasonable timeframe.