商业系统
顾客、会员与权限
每人仅需一个联系人记录、动态分段、无密码顾客登录,以及决定谁能访问什么内容的权限系统。
每位填写表单、购买商品或登录的用户都会成为一个联系人。Kanorio 会将他们的活动整合至该记录中,而非针对各项功能维护独立的列表。
核心对象
- 联系人 (Contacts): 包含姓名、电子邮件、电话、同意状态与标签,以及该用户的订单、表单提交记录与课程进度。每个联系人皆可携带您系统的 ID (
externalId,每个网站唯一且仅能设置一次) 以及用于整合字段的扁平化metadata,并具有登录状态 (accessStatus):被封锁的联系人无法登录,但仍可接收邮件与处理订单。 - 分段 (Segments): 针对联系人设置的保存筛选器,会自动更新,例如“本月购买课程的所有人”。
- 权限 (Entitlements): 授予联系人访问特定内容(如课程或会员专享文章)的许可。购买行为会自动授予权限,您也可以手动授予或撤销。
- 顾客会话 (Customer sessions): 顾客通过一次性验证码登录,并取得用于 Customer API 的
knr_cat_令牌。
在 Kanorio 中,会员资格、订阅、点数与权限是独立的概念。权限仅用于判断某人是否可访问特定内容;它绝不会被用作余额或计费计划。
API 如何运作
- 使用 Management API 管理联系人、分段与权限。
- 使用 Customer API 让顾客登录并读取其个人资料,或直接嵌入
<kanorio-account>(支持 Passkey、Google 与电子邮件验证码,具体取决于网站启用的方法;GET /site会在customerAccess.methods下列出这些方法)。 - 受限内容交付 API (Gated Content Delivery API) 读取请求会使用顾客的令牌来判断返回内容。
- Webhooks 会汇报联系人变更 (
customers.contact.created、updated、merged、access_changed)、营销同意变更 (customers.consent.updated) 以及权限的授予与撤销。联系人载荷 (payload) 仅包含 ID 与字段名称,绝不会包含电子邮件地址或电话号码;请通过 API 获取联系人以读取数值。
API 开放的范围
- Contacts & dynamic segments (external reference, metadata, sign-in status, manual merge)可用
- API
- Management API
contacts.*(externalId,metadata, look-up byexternalId),segments.* - 托管网站
/customers/contacts,/data/contacts,/data/segments- Webhooks
customers.contact.created,customers.contact.updated,customers.contact.merged,customers.contact.access_changed,customers.consent.updated,customers.form.submitted
- Customer login (magic link / 6-digit code)可用
- API
- Customer
POST /auth/challenge,POST /auth/verify→ Bearer;GET /me;DELETE /session - Elements
<kanorio-login>(stores Bearer in localStorage,kanorio:loginevent)- 托管网站
/account/login
- Entitlements (who may access what)可用
- API
- Management API
entitlements.grant/revoke/list/check; CustomerGET /access/:id - Elements
<kanorio-unit>shows locked / preview / not-released states- 托管网站
- Backoffice contact → Access tab;
/data/entitlements;/account/content - Webhooks
deliverables.entitlement.granted,deliverables.entitlement.revoked
- Membership tiers (ranked segments & automatic perks)规划中
- API
- Planned (
tiers.*) - 托管网站
- Planned (
/data/tiers)
API 参考
Webhook 事件
- customers.sharedSender.softCap · Fired once per day when sign-in code and similar emails sent from Kanorio's shared address exceed the site's daily soft cap; the bot check before sign-in is strengthened automatically. Nothing to do.
- customers.sharedSender.paused · Fired when those emails are paused for the site because of bounces, complaints or unusual volume; passkey, Google and signed-in customers are unaffected. Kanorio reviews and restores sending.
- customers.sharedSender.resumed · Fired when paused sign-in code emails resume after review.
- customers.contact.created · Fired when a contact is created from any source (checkout, form, import, manual, customer sign-up). Identities are listed by kind only; the data never includes the email address or phone number.
- customers.contact.updated · Fired when a contact's fields change (name, tags, note, locale, invoice preference, metadata, external reference, profile attributes). Lists the changed field names; fetch the contact to read the values.
- customers.contact.merged · Fired when two contacts become one, either automatically (the same person arrived with another identity) or by the owner. mergedContactId no longer exists; move your references to contactId.
- customers.contact.access_changed · Fired when the owner blocks or unblocks a customer's sign-in. BLOCKED revokes every session and refuses new sign-ins; orders, consent and emails are unaffected.
- customers.consent.updated · Fired when a contact's marketing consent on one channel changes (subscribed, pending confirmation, unsubscribed, bounced, complained).
- deliverables.entitlement.granted · Fired when a contact is granted access (Entitlement) to a deliverable or unit.
- deliverables.entitlement.revoked · Fired when a contact's Entitlement is revoked (e.g. refund or manual revocation).
Elements
- <kanorio-account> · Customer sign-in panel: passkey, Google and a 6-digit email code, in the order the site enables them; signed-in customers see the account menu. Stores the customer token in localStorage and fires kanorio:login and kanorio:logout.
- <kanorio-login> · Deprecated alias of kanorio-account kept for pages that already embed it; same panel, same events.
近期变更
- 2026-11-03 Contacts: external references, metadata, sign-in status and contact webhooks
- 2026-10-31 Contacts: contacts.update replaces contacts.update_tags_note and can set the name
- 2026-10-27 entitlements.grant: bring-your-own payments (source EXTERNAL), idempotency keys
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